Your Privacy. Our Responsibility.
ADP Security Systems Ltd is committed to protecting your personal data. This policy explains how we collect, use, store, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Last updated: March 2026
Who We Are
ADP Security Systems Ltd is the data controller responsible for your personal data. We are a Hampshire-based security company providing electronic security, manned guarding, mobile patrols, keyholding, and remote monitoring services across the South of England.
Data Controller: ADP Security Systems Ltd
Address: Unit 2a, Bedford Road, Petersfield, Hampshire GU32 3LJ
Phone: 01730 261510
Email: [email protected]
Company Number: 3214405
What Personal Data We Collect
Depending on your interaction with us, we may collect:
- Identity data: name, job title
- Contact data: address, email address, phone number
- Technical data: IP address, browser type, pages visited, access times
- Enquiry data: information you provide when contacting us or requesting a quote
- Contract data: details relating to services we provide to you
- CCTV footage: where we install and monitor surveillance systems on your behalf
We do not collect any special category (sensitive) personal data unless strictly necessary and with your explicit consent.
How We Use Your Information
We process your personal data on the following lawful bases under UK GDPR:
- Contractual necessity: to deliver security services you have engaged us to provide
- Legitimate interests: to manage our business, improve our services, and respond to your enquiries
- Legal obligation: to comply with regulatory and legal requirements, including those of the SIA, SSAIB, and ICO
- Consent: where you have opted in to receive marketing communications from us
We may use your data to send occasional updates about our services. You can opt out at any time by contacting us at [email protected].
How Long We Keep Your Data
We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.
- Enquiry data: retained for up to 24 months unless a contract is entered into
- Contract data: retained for the duration of the contract plus 6 years for legal and regulatory purposes
- CCTV footage: typically retained for 30 days unless required for investigation or legal proceedings
- Marketing data: retained until you withdraw your consent
We review our data retention schedule regularly and securely delete data that is no longer required.
Data Security
As a security company, we take the protection of your data seriously. We have implemented appropriate technical and organisational measures to safeguard your personal information, including:
- Encrypted data storage and secure communication channels
- Access controls limiting data to authorised personnel only
- Regular security reviews aligned with our ISO 9001 and ISO 14001 certified management systems
- Staff training on data protection and information security
In the event of a data breach, we will notify the Information Commissioner’s Office (ICO) and affected individuals in accordance with UK GDPR requirements.
Who We Share Your Data With
We do not sell, rent, or trade your personal data. We may share your information with:
- Service partners: alarm receiving centres and monitoring stations that support our security services
- Regulatory bodies: the SIA, SSAIB, BSIA, and law enforcement agencies where required by law
- Professional advisors: accountants, insurers, and legal advisors acting on our behalf
- IT providers: who support our systems under strict data processing agreements
All third parties are required to process your data securely and in accordance with UK data protection law.
International Data Transfers
Your data is primarily stored and processed within the United Kingdom. Where it is necessary to transfer data outside the UK (for example, where a third-party service provider operates overseas), we ensure that appropriate safeguards are in place. These may include UK International Data Transfer Agreements (IDTAs), adequacy decisions, or other approved mechanisms as set out by the ICO.
Your Rights Under UK GDPR
Under the UK General Data Protection Regulation, you have the following rights regarding your personal data:
Exercising Your Rights
To exercise any of these rights, or if you have questions about how we handle your data, please contact us:
Email: [email protected]
Phone: 01730 261510
Post: Unit 2a, Bedford Road,
Petersfield, Hampshire GU32 3LJ
We will respond to your request within one month. There is no charge for making a request, although we may charge a reasonable fee for excessive or unfounded requests.
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113.
How We Use Cookies
Cookies are small text files stored on your device when you visit our website. We use cookies to:
- Ensure the website functions correctly
- Analyse how visitors use our site (via Google Analytics)
- Remember your preferences
Essential cookies are necessary for the website to operate and cannot be switched off.
Analytics cookies help us understand visitor behaviour so we can improve our website. These cookies collect anonymous, aggregated data.
You can control cookie settings through your browser. Disabling certain cookies may affect the functionality of our website. For more information, visit aboutcookies.org.
Third-Party Links
Our website may contain links to other websites of interest. Once you leave our site via these links, we have no control over that third-party website and cannot be responsible for the protection of any information you provide there.
We recommend reviewing the privacy policy of any external site you visit before providing your personal data.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in legislation, our business practices, or the services we provide. Any changes will be published on this page with an updated effective date.
We encourage you to review this page periodically to stay informed about how we protect your data.
Questions About Your Data?
Our team is here to help. Get in touch with us for any data protection queries.